🍵 Tea Friend

Thank you so much for volunteering as a Tea Friend :)

Things get busy during the event, so this document is meant to provide a baseline in case there’s not a lot of time to talk through our tasks!

Overview


Tea Service


  • Welcome people as they walk in
    • Say hi, offer tea
  • Help them pick a mug
    • Explain some mugs are locally made and available for sale
    • IMPORTANT: people who buy a mug should Venmo @theteastandnyc with name of ceramicist and description of mug
  • Help them pick a tea
    • Show people the print out of the tea menu
    • Be prepared to answer a couple basic questions:
      • “Which of these have caffeine?”
      • “Which would you recommend?”
      • “Do you have any iced tea?”
  • Ask if they want agave syrup!
  • Pour them a cup:
    • Tea bag first
    • Pour 6-8oz of water even if the mug is large
    • Stir to help steep!
  • Final words:
    • “Let steep for X minutes” (usually 3-5 is safe)
    • “You can drop your used bags in the bowl by the mirror if you’d like”
    • “Unlimited refills, when you’re done for the day, please wash your mug”
  • It’s often difficult to balance conversation + serving everyone, but I always try to engage in meaningful convos when possible

"Back of House" (behind the table)


  • IMPORTANT: constantly replenish thermoses with 180F water
    • We have an electric kettle which we can set to a specific temp, so this is easy
    • Goal is to have the thermos (and kettle) full of water at all times, it goes fast!
  • Replenish mugs as necessary
    • Usually this just requires grabbing a mug from the drying rack and setting it on the table
    • Sometimes requires collecting abandoned mugs from around the apt and washing
    • I have paper cups if we run out of mugs (worst case scenario)
  • Replenish Parle G tea biscuits as necessary

Let me know if you have any questions!

And again, thank you so much for your help :)